You can change which Mail folders show unread messages and which show total messages.

We discuss how to change additional settings for the Junk E-mail folder in our article about managing email in Outlook using Quick Steps and Rules.

To do this, right-click on the Deleted Items folder (or a Mail folder of your choosing) and select Properties from the popup menu.

On the General tab, select the Show total number of items radio button and click OK.

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It keeps showing 2 unread junk mails, but there are none there (there in my exchange account).

I am using a Microsoft Exchange Hosted account (Office 365) and it is the only email account tied to both of my Macs.

My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3.

Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before.

The MacBook is showing 39 unread messages, and the iMac is showing 16, in actuality there are 3 unread messages.

If I create a smart mailbox that shows only unread messages - it shows up with the correct number (3), when I sort by Unread Messages for Inbox, it only shows that I have three unread messages.

I have rebuilt the inbox, I have deleted the email account from the computer, restarted the computer and then readded it, all it did was bring the unread message count from 19 to 16 on my iMac (still - it should be 3).

I have also gone to Mail - Preferences - General and verified that Show Dock Unread County is set to Inbox but oddly enough, when I click All Mailboxes the unread count on the Dock changes to 3.

Is there a file I can delete to reset that unread message count I feel like Ive done everything thats suggested to no avail.

Thanks.

In LibraryMailV2MailData, delete any file that begins with Envelope Index, such as Envelope Index or Envelope Index-shm.

To display it, choose Finder Go to Folder and then enter Library.

Open Mail. Mail creates new Envelope Index files.

This process may take a few minutes, depending on how many messages Mail is reindexing.

In Mail Preferences under General, there is the option for: Dock Unread Count -- Your choices in the dropdown are either: None Inbox Only All Boxes The problem is that Ive often seen the Inbox Only is checkmarked, and stays as checkmarked, even when you last told it to use either None or All Boxes.

It is possible that Alconic sees Inboxes Only checkmarked, when in fact its All mailboxes that are set to be showing.

Try to re-check Inbox only even though its already checked and see what happens.

You can quit mail, navigate to that folder, move the envelope files to the desktop, and restart mail.

Hit continue in the message box and it will rebuild the index.

I restarted the computer, I rebuilt the inbox as well as the junk mail folder.

I looked directly on the Exchange server, there were no unread messages there.

Sounds like a solid timebomb bug in 10.7.3.

Cant wait to get to the next OS - this Vista version of Mac OSs really isnt the greatest.

So, if the genius cant figure it out, I am settling for a solid bug and we seem to have to wait.

The unread count in my case magically appeared a few days after I upgraded to 10.7.3 from the Junk mailbox.

Outlook For Mac Unread Folder